====== How to Change Shopee Shipping Label Sender Information for Dropship ======

===== 1. Introduction =====

Shopee is one of the most popular marketplaces where people can buy and sell from. While offering dropship services in Shopee would be helpful in earning more sales amounts as well as gaining quality reviews.

In this case, **Shopee CRM** will be helpful to you whereby it allows you to save dropshipper’s **Name** and **Phone Number** information. So, whenever the dropshipper places an order from your Shopee store, the sender information on Shipping Label will be replaced by dropshipper information automatically without the hassle!

----
 \\ 
===== 2. Save Dropshipper Information in Shopee CRM (Automated) =====

**Step 1:** Go to **Apps > Marketplaces**, then click on **Shopee CRM**.

{{ :home:demo:sitegiant:sales_channels:shopee_crm.mp4?direct 800 |Shopee CRM}} \\ \\ 

**Step 2:** Enable the **Status** in order for the customer records to be kept when the new Shopee Order is synced back.

{{:home:demo:sitegiant:sales_channels:status.jpg?direct 800 |Enable Status}} \\ \\ \\ \\ \\ \\ \\ \\ 

**Step 3:** Go to **Orders > All Orders > Order Processing > Shopee, Lazada, and TikTok**, then click on the **More** button **(…)** and select **Shipping Label Settings**.

{{ :home:demo:sitegiant:sales_channels:shipping_label_settings.mp4?direct 800 |Shipping Label Settings}} \\ \\ 

**Step 4:** Choose **Shopee MY**, then click on **Shipping Label Template**, enable the Auto Dropship’s Info in, and **Save**.

{{ :home:demo:sitegiant:sales_channels:shopee_my.mp4?direct 800 |Enable Auto Dropship's Info }} \\ \\ 


📌**Note:**
Make sure that the **Shipping Label Template** you enabled **Auto Dropship’s Info** option is chosen in **Courier Service Settings**.

{{ :home:demo:sitegiant:sales_channels:shipping_label_template.mp4?direct 800 |Shipping Label Template}} \\ \\ 

**Step 5:** At the order **Comment (!)**, the dropshipper might leave a message to request to change the **Sender Name** and **Phone Number** in Shopee Shipping Label.

{{:home:demo:sitegiant:sales_channels:order_comment.png?direct 800 |Order Comment}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 

**Step 6:** Then, click on the **“Shopee Customer”** icon.

{{:home:demo:sitegiant:sales_channels:shopee_customer_icon.png?direct 80 |Shopee Customer icon}} \\ \\ \\ \\ \\ \\  

**Step 7:** Change the **Customer** name and **Phone** number as per the customer’s comment. After that, update the Type to **Dropship** and **Save** the settings.

{{:home:demo:sitegiant:sales_channels:edit_shopee_user.png?direct 800 |Edit Shopee User}}

Just save once for the sender records, future order from the **same Shopee username** will be reflected automatically. \\ \\ 

----
 \\ 
===== 3. Onetime Change of Dropshipper Information (Manual) =====

**Step 1:** From the **Order Processing** page, click the **‘Edit’** button to pre-filled the **Sender Information**.

{{:home:demo:sitegiant:sales_channels:sender_information.png?direct 800|Sender Information}} \\ \\ 

**Step 2:** Insert the dropshipper information in **Sender Name** and **Sender Phone**, and then click on submit.

{{:home:demo:sitegiant:sales_channels:dropshipper_information.png?direct 800|Dropshipper Information}} \\ \\ 

----
 \\ 
===== 4. Display of Dropshipper Information in Shopee Shipping Label Printing =====

**Step 1:** From the **Order Processing** page, select the **Order** and proceed to **Arrange Shipment**.

{{:home:demo:sitegiant:sales_channels:order_processing_arrange_shipment.png?direct 800|Arrange Shipment}} \\ \\ 

**Step 2:**  Select the Shopee order and click on the **Bulk Print** button. The shipping label with then displays the **Dropshipper Name** and **Phone Number** which you have set up earlier.

{{:home:demo:sitegiant:sales_channels:shopee_order_bulk_print.png?direct 800|Bulk Print}} \\ \\ \\ 

**Preview:**

{{:home:demo:sitegiant:sales_channels:preview_dhl.png?direct 500|Preview}}