====== How to Fulfill Shopee’s Delivered by Seller (DBS) Orders ======

===== 1. Introduction =====

If you are selling fresh vegetables, frozen food, or electronic items, the order fulfillment process could be a challenge for you. The great news is now here! You can now process the Delivered By Seller orders from SiteGiant!

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===== 2. Configure the Settings =====

**Step 1:** Go to **Orders > All Orders > Order Processing > Shopee, Lazada & TikTok > More (…) > Shipping Label Settings.**

{{ :home:demo:sitegiant:getting_started:sales_channels:configure_the_settings.mp4?direct 800 |Configure the Settings}} \\ 

**Step 2:** Customize your Shopee Delivered By Seller (DBS) Shipping Label Template by configuring the setting on **__General__**, **__Shipping Label Template__**, **__Packing Listing Template__**, **__Invoice Template__**, and the **__Courier Service Settings__**.

{{ :home:demo:sitegiant:getting_started:sales_channels:customize_shopee_dbs.mp4?direct 800 |Customize Your Shopee Delivered By Seller (DBS)}} \\ 


>**General Settings** \\ 
>Fill in the Store Name, Contact Number, and Address that will reflect the details on your customized Shipping Label.
>
>{{:home:demo:sitegiant:getting_started:sales_channels:general_settings.png?direct 800 |General Settings}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 


 \\ 
>**Shipping Label Template** \\ 
>In **Others (Delivered by Seller)** Shipping Label, you can upload **Shipping Label Logo**. Enable **Packing Note** if you wish to display the self-entered packing note to notify the picker/packer. Customize the **Item List** information which will be shown at the bottom of the Shipping Label.
>
>📌**Note:** Auto Dropship’s Info only for Shopee CRM – [[home:demo:sitegiant:sales_channels:shopee_shipping_label_dropship|How to Change Shopee Shipping Label Sender Information for Dropship]]
>
>{{:home:demo:sitegiant:getting_started:sales_channels:shipping_label_template.png?direct 800 |Shipping Label Template}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 

 \\ 
>**Packing List Template** \\ 
>Customize the Packing List information. This packing list can be printed along with the shipping label.
>
>{{:home:demo:sitegiant:getting_started:sales_channels:packing_list_template.png?direct 800 |Packing List Template}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 

 \\ 
>**Invoice Template** \\ 
>Customize the Invoice template, which you can set to print along with the shipping label.
>
>{{:home:demo:sitegiant:getting_started:sales_channels:invoice_template.png?direct 800|Invoice Template}}

 \\ 
>**Courier Service Settings** \\ 
>**Step 1:** Customize the Courier Service Settings of **Others (Delivered by Seller)** by clicking the **‘Edit‘** icon. \\ 
>{{:home:demo:sitegiant:getting_started:sales_channels:courier_service_settings.png?direct 800|Courier Service Settings}} \\ \\ 
>**Step 2:** Select the **Packing List** and **Invoice** if you wish to print, along with the Shipping Label.
>
>**Step 3:** Choose how many **copies of Shipping Label** you wish to print.
>
>**Step 4:** Click **‘Apply’** to save the Courier Service Settings. \\ 
>{{:home:demo:sitegiant:getting_started:sales_channels:apply.png?800|}} \\ \\ 
>**Step 5:** Remember to **‘Save‘** the Shipping Label Settings once done the configuration. \\ 

📌**Note:** If you have multiple Shopee stores, you can change the store channel or perform **Copy Settings**. Learn more - [[home:demo:sitegiant:orders:configure_shopee&lazada_shipping_label|How To Copy Settings to Other Shopee Stores]]. \\ \\ 

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===== 3. Process Delivered by Seller (DBS) Order =====

**Step 1:** Navigate to **Order Processing**.

{{ :home:demo:sitegiant:getting_started:sales_channels:order_processing.mp4?direct 800 |Order Processing}} \\ 

**Step 2:** Select **ShopeeMY**, then go to the **Pending** section and click on the **To Arrange** Tab.

{{:home:demo:sitegiant:getting_started:sales_channels:to_arrange.png?direct 600 |To Arrange Tab}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 
**Step 3:** Select the Order allocated in the **Others** tab, and insert the Tracking Number with the **+ Add** button. The Tracking Number shall sync and update to Shopee Seller Centre.

Once the tracking number is done updated, you can select **All Orders** and proceed to **Arrange Shipment**.

{{:home:demo:sitegiant:getting_started:sales_channels:arrange_shipment.png?direct 800|Arrange Shipment}} \\ 

📌**Important Notes**

(i) **Tracking Number** must be added first before **Arrange Shipment** in order to sync to Shopee Seller Centre. 

(ii) Add Tracking Number in other sessions like **To Process** or **Shipped**. The Tracking Number will be only reflected in SiteGiant and will not be synced to Shopee Seller Centre. \\ \\ 


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===== 4. Print Shipping Label =====

**Step 1:** From the **To Process** section, go to the **To Print** tab.

{{:home:demo:sitegiant:getting_started:sales_channels:to_print_tab.png?direct&600 |To Print Tab}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 

**Step 2:** Click on the **Others** tab, select all the orders, then you may print the **Pick List** before printing out the shipping label. //(optional)//

{{:home:demo:sitegiant:getting_started:sales_channels:pick_list.png?direct&800 |Pick List}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 

**Step 3:** Then print the Shipping Label by clicking on the **Bulk Print** button on the top right.

{{:home:demo:sitegiant:getting_started:sales_channels:bulk_print.png?direct&100 |Bulk Print}} \\ \\ \\ 

**Step 4:** Click the **Print** button from the Print Preview page. The Packing List and Invoice will be printed along with Shipping Label if you have enabled it earlier.

{{:home:demo:sitegiant:getting_started:sales_channels:print_button.png?direct&800 |Print Button}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ 

**Step 5:** Refresh the page, and all the printed orders will go to the **Printed** tab.

{{:home:demo:sitegiant:getting_started:sales_channels:printed_tab.png?direct&600 |Printed Tab}}