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--- home:demo:sitegiant:getting_started:sales_channels:seller_dbs_orders [2022/06/15 03:09] – webstation
+++ home:demo:sitegiant:getting_started:sales_channels:seller_dbs_orders [2022/06/17 02:27] (current) – removed webstation
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- ====== How to Fulfill Shopee’s Delivered by Seller (DBS) Orders ======
-===== 1. Introduction =====
-If you are selling fresh vegetables, frozen food, or electronic items, the order fulfillment process could be a challenge for you. The great news is now here! You can now process the Delivered By Seller orders from SiteGiant!
-----
-===== 2. Configure the Settings =====
-**Step 1:** Go to **Orders > All Orders > Order Processing > Shopee, Lazada & TikTok > More (…) > Shipping Label Settings.**
-{{ :home:demo:sitegiant:getting_started:sales_channels:configure_the_settings.mp4?direct 800 |Configure the Settings}} \\
-**Step 2:** Customize your Shopee Delivered By Seller (DBS) Shipping Label Template by configuring the setting on __General__, __Shipping Label Template__, __Packing Listing Template__, __Invoice Template__, and the __Courier Service Settings__.
-{{ :home:demo:sitegiant:getting_started:sales_channels:customize_shopee_dbs.mp4?direct 800 |Customize Your Shopee Delivered By Seller (DBS)}} \\
->**General Settings** \\
->Fill in the Store Name, Contact Number, and Address that will reflect the details on your customized Shipping Label.
->
->{{:home:demo:sitegiant:getting_started:sales_channels:general_settings.png?direct 800 |General Settings}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\
->**Shipping Label Template** \\
->In **Others (Delivered by Seller)** Shipping Label, you can upload **Shipping Label Logo**. Enable **Packing Note** if you wish to display the self-entered packing note to notify the picker/packer. Customize the **Item List** information which will be shown at the bottom of the Shipping Label.
->
->📌**Note:** Auto Dropship’s Info only for Shopee CRM – [[home:demo:sitegiant:getting_started:sales_channels:dropship|How to Change Shopee Shipping Label Sender Information for Dropship]]
->
->{{:home:demo:sitegiant:getting_started:sales_channels:shipping_label_template.png?direct 800 |Shipping Label Template}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\
->**Packing List Template** \\
->Customize the Packing List information. This packing list can be printed along with the shipping label.
->
->{{:home:demo:sitegiant:getting_started:sales_channels:packing_list_template.png?direct 800 |Packing List Template}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\
->**Invoice Template** \\
->Customize the Invoice template, which you can set to print along with the shipping label.
->
->{{:home:demo:sitegiant:getting_started:sales_channels:invoice_template.png?direct 800|Invoice Template}}
->**Courier Service Settings** \\
->**Step 1:** Customize the Courier Service Settings of **Others (Delivered by Seller)** by clicking the **‘Edit‘** icon.
->{{:home:demo:sitegiant:getting_started:sales_channels:courier_service_settings.png?direct 800|Courier Service Settings}}
->**Step 2:** Select the **Packing List** and **Invoice** if you wish to print, along with the Shipping Label.
->
->**Step 3:** Choose how many **copies of Shipping Label** you wish to print.
->
->**Step 4:** Click **‘Apply’** to save the Courier Service Settings.
->{{:home:demo:sitegiant:getting_started:sales_channels:apply.png?800|}}
->**Step 5:** Remember to **‘Save‘** the Shipping Label Settings once done the configuration.
-📌**Note:** If you have multiple Shopee stores, you can change the store channel or perform **Copy Settings**. Learn more - [[home:demo:sitegiant:getting_started:sales_channels:shipping_label_settings|How To Copy Settings to Other Shopee Stores]].
-----
-===== 3. Process Delivered by Seller (DBS) Order =====
-Step 1: Navigate to Order Processing.
-Step 2: Select ShopeeMY, then go to the Pending section and click on the To Arrange Tab.
-Step 3: Select the Order allocated in the Others tab, and insert the Tracking Number with the + Add button. The Tracking Number shall sync and update to Shopee Seller Centre.
-Once the tracking number is done updated, you can select All Orders and proceed to Arrange Shipment.
-📌Important Notes
-(i) Tracking Number must be added first before Arrange Shipment in order to sync to Shopee Seller Centre.
-(ii) Add Tracking Number in other sessions like To Process or Shipped. The Tracking Number will be only reflected in SiteGiant and will not be synced to Shopee Seller Centre.
-----
-===== 4. Print Shipping Label =====
-**Step 1:** From the **To Process** section, go to the **To Print** tab.
-{{:home:demo:sitegiant:getting_started:sales_channels:to_print_tab.png?direct&600 |To Print Tab}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\
-**Step 2:** Click on the **Others** tab, select all the orders, then you may print the **Pick List** before printing out the shipping label. //(optional)//
-{{:home:demo:sitegiant:getting_started:sales_channels:pick_list.png?direct&800 |Pick List}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\
-**Step 3:** Then print the Shipping Label by clicking on the **Bulk Print** button on the top right.
-{{:home:demo:sitegiant:getting_started:sales_channels:bulk_print.png?direct&100 |Bulk Print}} \\ \\ \\
-**Step 4:** Click the **Print** button from the Print Preview page. The Packing List and Invoice will be printed along with Shipping Label if you have enabled it earlier.
-{{:home:demo:sitegiant:getting_started:sales_channels:print_button.png?direct&800 |Print Button}} \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\ \\
-**Step 5:** Refresh the page, and all the printed orders will go to the **Printed** tab.
-{{:home:demo:sitegiant:getting_started:sales_channels:printed_tab.png?direct&600 |Printed Tab}}